Perspire

If you are experiencing a technical issue, have a question about your account, or need help with anything on Perspire.tv our support team is here to help. Here is how to get in touch.

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The fastest way to reach us is through our live chat support directly on the Perspire.tv platform.

Click the chat icon in the bottom right corner of any page on Perspire.tv

A member of our support team will respond as soon as possible

1. Click the chat icon in the bottom right corner of any page on Perspire.tv
2. Type your message or question
3. A member of our support team will respond as soon as possible

Our team typically responds within a few minutes during business hours. If you reach out outside of business hours we will follow up by email as soon as we are back.

Before reaching out to support it is worth checking our Help Center for answers to common questions. You can search for articles by topic or browse by collection.

Visit the Help Center at: <a href="https://help.perspire.tv/en/">help.perspire.tv</a>

To help us resolve your issue as quickly as possible please include the following details when contacting support:

A description of the issue you are experiencing

Screenshots or screen recordings if possible

- Your account email address or username
- A description of the issue you are experiencing
- The device and browser you are using
- Any error messages you are seeing
- Screenshots or screen recordings if possible

The more detail you provide the faster we can investigate and resolve your issue.

Before contacting support try these quick fixes for common issues:

- Check your internet connection
- Try clearing your browser cache
- Try a different browser or device

Make sure you are using the correct email address or username

Try resetting your password: Reset / Forgot Password

- Make sure you are using the correct email address or username
- Try resetting your password: Reset / Forgot Password

Check your Recent Transactions in your Wallet to confirm the purchase went through

If the purchase went through but Coins are not showing contact support

- Refresh the page
- Check your Recent Transactions in your Wallet to confirm the purchase went through
- If the purchase went through but Coins are not showing contact support

Check your internet connection speed at <a href="https://www.speedtest.net/" rel="nofollow noopener noreferrer" target="_blank">https://www.speedtest.net/</a>

Make sure you are using a supported browser

- Check your internet connection speed at <a href="https://www.speedtest.net/" rel="nofollow noopener noreferrer" target="_blank">https://www.speedtest.net/</a>
- Try refreshing the page
- Make sure you are using a supported browser

We love hearing from our community. If you have a suggestion for a new feature or improvement to the platform feel free to share it with us through the live chat. Your feedback helps shape the future of Perspire.tv.

Learn how to reach the Perspire.tv support team if you are experiencing an issue or have a question.

How to Report a Problem or Contact Support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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How to Report a Problem or Contact Support

Live Chat Support

Help Center

What to Include When Reporting a Problem

Common Issues and Quick Fixes

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